I worked on improving the website to make it easier for customers to buy or rent cars. My role involved designing and updating the site, managing car listings, and helping the team improve how we connect with customers. Here are the main areas I focused on:
1. Website Design and Maintenance
- Created a clean, easy-to-use website that works well on both computers and mobile devices.
- Updated content regularly, including new car listings and rental details.
- Made sure the website was always fast and user-friendly.
2. Car Listings and Rentals
- Managed listings for cars for sale and rental, ensuring they had up-to-date information, photos, and prices.
- Set up an easy system for customers to book rental cars online.
3. Improving Customer Experience
- Made it easier for users to find the cars they wanted and complete their bookings or purchases.
- Added live chat support so customers could get answers quickly.
- Collected feedback from customers to make the website better.
4. Marketing and SEO
- Helped improve the website’s ranking on search engines so more people could find it.
- Worked on advertising campaigns to attract more visitors to the site.
5. Reporting and Analytics
- Tracked how well the website was doing and used data to make improvements.
- Provided regular updates on website traffic, sales, and rentals to the team.
Key Achievements:
- Increased website traffic and car bookings through better design and marketing.
- Improved the booking system, making it quicker and easier for customers to reserve cars.